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Vision Direct  About Vision DirectVision Direct have been online since 1998 and with their alliance with DrugStore.com are able to offer very cheap contact lenses. So cheap that they have a 105% price guarantee, if you find the same lenses you ordered anywhere else Vision Direct will refund 105% of the difference. This isn't much in monetary terms but shows they have a commitment where price is concerned. When you factor in that they currently offer free shipping on all orders over $99 plus with all the latest rebates if you order a large quantity you could save even more. DrugStore.com have a couple of online contact lens stores, Vision Direct and LensMart. Both use the Vision Direct online ordering system and the 2 websites are nearly identical except for one thing and that is the price. So if anyone recommends them, always use Vision Direct as they ship from the same warehouse and use the same ordering processes and the prices are better. The ordering system and website as a whole is very simple and clear to use. It's simple to choose your lenses, your correct prescription and the prices are clearly shown. Range & shippingBeing owned by DrugStore.com the massive online pharmacy their contact lenses store has to be able to cope with a large number of orders. For that reason they have a large amount of lenses in stock and have a wide range of lenses. They sell all the most popular brands and some of the not so popular. A quick glance through their product list and you should find they have your lenses. A brief sample of the brands, manufacturers and types of lenses they supply are:
Customer testimonialsAs with all contact lens online stores and mail order stores there are some mixed reviews but most are positive. People who have had not such a good experience always shout the loudest. People who are impressed with Vision Direct are very impressed. They say their prices really are the lowest they've seen and they are happy with the shipping times and service. Some of these are featured below:
Coupon codes!There is a wide range of coupon codes available for Vision Direct. To apply the coupon simply add the item your ordering to the basket. Once you do you will be asked to apply a coupon. You will then see your total change as the coupon is applied. Whatever coupon you use all orders over $99 have free shipping. The latest coupons and their expiry dates are as follows:
Returns policyThe Vision Direct returns policy is pretty standard across the industry. That is if you return any contact lens box unopened, undamaged and not defaced in anyway within 30 days you will be entitled to a full refund. This does not include shipping and handling but if you made an order over $99 this would have been free anyway. As with all online vendors if you have ordered custom lenses or lenses that have had to be specially made for you then these cannot be refunded or exchanged so be careful when you place your order. If you find you have a defective lens then these can be replaced. If you have a need to return any items then Vision direct ask that you return those items together with the invoice and the reason that you are returning them with advice of whether you want a refund or replacement etc. One thing to note is to make sure the product will not get damaged in transit back to Vision Direct as they may not refund you in this case as they're aiming to resell unopened boxes. Again this is pretty standard amongst all retailers. Further information can be found in the FAQ section of their website including a list of lenses they consider "custom made". SummaryVision Direct have been online for just over 10 years and are reliable and worthy enough to be bought by DrugStore.com in 2003. DrugStore.com wouldn't have bought any ready made contact lens website and considered Vision Direct good enough to be a viable purchase. Thanks to this and their 105% price guarantee they do have probably the lowest prices for contact lenses on the internet especially when you factor in some of their generous coupons listed above and free shipping. Their website is particularly easy to use especially to apply coupons which makes a change from other online vendors. For all other necessary terms like shipping turnaround, delivery times, returns policies they are much like any other online vendor even having the same prices for shipping 3 days or overnight should you need that service. Being owned by DrugStore.com they are committed to providing a level of service that matches their parent so you can expect a quality response when you need it. Overall the testimonials on the web are positive of Vision Direct and we echo that in every dealing we've had with them. So if you find they're the cheapest provider for your lenses then use those coupon codes and give them a try! |
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