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Contact Lenses Online |  |
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Lens.com 
About Lens.comLens.com have been selling contact lenses online since they first registered the site in 1999. They've barely changed in that time and still sell lenses at around 70% below retail costs. They proudly boast they are now one of the fastest growing direct to customer contact lens sellers in the world today. They say this is due to their professional and dedication to low prices and superior customer service. Their mission is to provide a frictionless way of buying contact lenses and that after using their service you should never have to overpay for contact lenses ever again. Their commitment to customers is plainly clear, they have a price and satisfaction guarantee. They claim to have 15% lower prices than other reputable online vendors as well as 50% lower than your local eye care retailer. Their satisfaction guarantee is that all lenses will arrive in the manufactures packaging or your purchase will be refunded. They promise to deliver all lenses free of defects or they will replace them at no additional cost. This is something that a lot of online vendors say but not all of them and judging by many of their customers Lens.com are clearly doing something right. Range & shippingLens.com sell the brands and types of lenses worn by 99% of wearers. Looking at their product list they clearly have a lot of different lenses available. If you can't find your particular lens then they invite you to contact customer service and they'll locate the availability and price for you. Some of the brands, manufacturers and types of lenses they sell are:
Customer testimonialsAs with every online contact lens provider Lens.com has relatively mixed reviews on the internet. A lot of people are unhappy about the handling cost but some say it's still cheaper. A lot are unhappy about delivery times but you should always order your lenses well in advance. Despite what you read know that the majority of people who order contact lenses online are happy with their experience - fact. Here are a selection of some of the more positive reviews:
Coupon codes!To use the following coupon codes simply go to the bottom of the first page of the checkout process after placing you order. Click on the link "coupon code", enter your code and click "get coupon". Your order will now have been discounted which you can see in the totals section:
Returns policyThe Lens.com returns policy is nearly identical to every contact lenses online retailer. That is if you return your unopened, undamaged and undefaced boxes within 30 days you are entitled to a full refund. This does not apply to custom lenses so special care needs to be made before ordering these items. If you find you have a defective lens then Lens.com will replace any defective product at no cost to you providing you return the defective product and the remainder of the box for analysis. To return a product Lens.com require you to have a Returns Merchandise Authorization number (RMA). This can be obtained simply by emailing customer service and advising them of a problem. You attach this with your packing slip and send the product to the returns department. One thing you need to be aware of is that items that are damaged in transit back may not be refunded. This is because they resell unopened boxes and they can't sell damaged prescription goods. This is the same with all retailers so do make sure the package and it's contents are safe and secure. SummaryLens.com provide a simply, easy way to buy your contact lenses at incredibly cheap prices. Many have found them to be cheaper than other online retailers. Others have found that the handling fee sometimes changes this very slightly. However overall the majority are happy with the service they receive and with their website getting over 100,000 visits each month this amounts to a lot of people. Their website is very straight forward and they stock a wide variety of lenses. They have a special order tracking system where you can track the status and whereabouts of your order at anytime. Remember to use the coupons even if you have ordered from them before. Turn off the automatic reordering so you can take advantage of a coupon and enjoy the low prices. Otherwise as an online contacts retailer their shipping and returns policies are pretty much the same as the others. So if you're comparing your lenses with all the online retailers looking for the cheapest price then consider Lens.com in your comparisons. They just might be the best choice for you! |
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