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1-800 Contacts



1-800 Contacts Store

About 1-800 Contacts

Since they were formed around 11 years ago 1-800 Contacts have grown to become the worlds largest contact lens store. They have filled more than 15 million orders for 5 million customers. In one day they sell as many lenses as 2,500 retail optical shops combined. They advise it's their large volume and central distribution facility that helps them do this, it means their costs are lower and they pass these savings onto their customers. Their goal is to make it as easy and convenient as possible to purchase contact lenses.

Being such a large retailer 1-800 Contacts have all the usual rebates on large orders for certain brands of lenses but they also have some exclusive offers that could save you money that no other retailer has a rebate for. So consider 1-800 Contacts for your lenses to see of you fall in this category. There is free shipping on all web orders over $50 so you should easily qualify for this if you go for a large order that qualifies for a rebate, when you use the coupon below as well you save even more.

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Range & shipping

1-800 Contacts sell just about every lens available. They have a handy full product list if you can't easily locate your lenses so you should find them here. Otherwise send them an email and see if they can quote you on an unusual lenses. Of the lenses they sell their most popular brands and types available are:

Brands
  • 1 Day Acuvue
  • Acuvue
  • Acuvue 2
  • Acuvue Advance
  • Biomedics 38
  • Biomedics 55
  • Focus Dailies
  • Focus Monthly
  • Frequency 55
  • SoftLens
  • & more...
Manufacturers
  • Bausch & Lomb
  • Benz Research
  • Biocompatibles
  • CIBA Vision
  • Contamac U.S.
  • CooperVision
  • Johnson & Johnson
  • Ocular Sciences
  • & more...
Type
  • Weekly Disposable
  • Monthly Disposable
  • Daily Disposable
  • Toric Lenses
  • Bifocal Lenses
  • Color Lenses
  • Vial Lenses
  • Store Brands
  • & more...
1-800 Contacts have the largest inventory of contact lenses in the world with over 10 million in stock and available to ship. This means you're more likely to find your particular lens in stock with this store more than any other. Plus an order will be with you faster as there's no need to wait for them to be made at the manufacturer. Shipping occurs quickly with 90% of orders shipped within 24 hours and is free on web orders over $50. This shipping is first class and usually takes around 5 to 7 days to reach you.

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Customer testimonials

1-800 Contacts have a satisfaction guarantee. They're committed to customer satisfaction and if you advise them of a problem they will make it right, this is their commitment. They will even exchange unopened boxes of contact lenses if your prescription changes. Plus many of there lenses carry a price guarantee where they will refund you 102% of the difference should you find them cheaper elsewhere. So it's for these reasons people are very happy with their shopping experience. A sample of those comments are:

  • Tyson from Nevada - "Thank you very much! WOW, your web site and the company are the best! You went well beyond your duties to help me find an eye-provider. I will always use this web site all the time now."
  • Norma from Maryland - "I would like to thank you for such prompt and courteous service. I have always been given excellent service from your company and will recommend your site to others. I will look forward to doing business with you in the future!"
  • Kevin from Washington - "Thank you for the outstanding service! Your website is user friendly and makes ordering so easy."
  • Judy from Tennessee - "I really like doing business with your company because of what I call the "no hassle policy." Thanks again!"
  • Kathleen from Colorado - "I really have appreciate your customer service, website, pricing, all A+."
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Coupon codes!

The following are the latest special offers and coupon codes for 1-800 Contacts. To use a code enter it after you've placed your order where it says order code at the first part of the checkout process where you review your order. You then update the cart to see your discount applied. Here are the latest codes and their expiry dates.

  • Get $10 OFF any order of $100 or more with coupon code: Save364 Click Here to redeem the code. Expires March 31, 2010.
  • Get up to $48 OFF contact lenses from the 1-800 Contacts special offer page. Click Here to see the page!
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Returns policy

The returns policy for 1-800 Contacts is the most generous in the industry. That is if your prescription changes and you still have unopened boxes of lenses purchased from 1-800 Contacts they will replace these with your new prescription at no cost to yourself. This means if you place a very large order and you find in the future your eyes have changed and this is verified in a prescription then you can have replacement lenses by returning the unopened boxes. This is part of their 100% satisfaction guarantee.

Otherwise their actual returns policy is an open one, if you have any problems with your order an email to them should have them fulfilling any requirements you have. All online retailers have a policy where they will refund any orders that are unopened and undamaged returned within 30 days which is plenty of time should you change your mind. We doubt that 1-800 Contacts would be any different and may extend that time if asked. Plus the testimonials posted around on the internet seem to indicate that when there has been any trouble with an order, 1-800 Contacts have gone out of their way to ensure all problems are resolved.

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Summary

1-800 Contacts are the biggest online retailer of contact lenses by a long shot. They employ hundreds of staff and carry an inventory of over 10 million lenses in stock. You don't get this way unless you are very good at what you do and 1-800 Contacts clearly know what they're doing. As far as prices are concerned they have exclusive rebates that should ensure you pay a very low price on a large order. Should your prescription change during that time you can have the lenses replaced with your new prescription at no cost, impressive.

Their website is easy to use and actually full of fantastic information if you delve deeply enough, they have vital points about the law when it comes to doctors releasing prescriptions and what they can and can't do. Definitely worth a read for anyone trying contact lenses for the first time or when getting their eye exams. Overall on small orders you may pay very slightly more but what you get is the superior service, a massive stock of contact lenses with fast shipping and the knowledge that they keep to their satisfaction guarantee. So check them out and for your lens you may even save money.

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